Backup and veterinary brief
Export a complete backup from Profile → Data & Security, or create a per-pet veterinary brief with trend charts, detail tables, and selected attachments.
Complete backup
Create a .petterdaysbackup containing complete records, revisions, deletion status, and attachments. It contains private information, so save it only to a location you control.
Restore
Restore validates the package and its relationships. Free users can restore backups with more than two pets without losing data: up to two remain editable and the rest remain visible and exportable in read-only mode until subscribed.
Delete and recover
Ordinary deletion goes to Recently Deleted and can be restored during its retention period. Permanently deleting a household is a separate high-risk action that removes it from the current library after confirmation.
iCloud and sharing
Sync begins only after subscription and explicit enablement. Sharing management shows members and permissions. Expiring a subscription pauses new cloud operations; it does not claim to remove cloud data or CKShare participation automatically.
Get help
Use the support channel with the App version and a non-private description. Do not post backups, medical records, or precise locations.